A proudly Australian family business
Thank you petlink - the XL door has made it easy for our 15 yr old collie (35kg) to go outside by herself once again after becoming too arthritic to get through our exisiting round door. It took only 2 days (and quite a lot of treats) to get her used to the regular flap.
Thank you Ivana for your excellent customer service - so refreshing to find a company that really cares.
Within a week of ordering the door arrived (Sydney) and was installed with ease, including the adaptor so we can lock our door and screen door.
I have a larger window and found it took me a while to fir the window but now it's in can't wait to see it in use.
The adapter is great because with the sliding door open & the screen door closed, not only do you feel secure inside but your getting fresh air in & keeping bugs out.
easy to install and the dogs find it easy to use and we don't have to leave a door open during the night.
I love this product, its good quality and nice and strong. My 2 cats learned how to use it so quick
