See what our customers had to say…

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“I am so glad I found Patio Link. Service has been amazing and pet door insert is AMAZING! Very happy with my purchase & experience, I will highly reccomed you to all my friends with dogs & cats!”
Tammy Sandles, Melbourne VIC
“I love our new pet door insert! Looks so neat and blends great with our sliding door. So easy to use and quality is excellent. Thank you!”
Rachel Maree, Cairns QLD
“Our dogs are loving your pet door!
Took us like 5 minutes to install, instant! Looks fantastic!
Thank you!!”
Louise Thompson, Coogee NSW
“Fantastic service and product! My Charlie loves his dog door. Its great!”
Tim Jonson, Adelaide SA
“Best Dog Door i ever bought, we bought our last door from a supplier in Qld and it lasted no more than 12 months, it rattled in the night with heavy winds and we just found it to be very light duty. Our Patio Link door is heavy duty, easy to install and the service was excellent, Highly recommended to anyone looking for a great Pet door insert.
Thank you Patio Link”
Louis D, Thomastown VIC
“Fantastic Product, Excellent Customer Service, Fast Delivery and my dogs use the pet door all time, absolutely love it!!!”
Jenny V, Sydney, NSW
“My husband and I are both senior and didnt want any hassle about dog door installation, or cutting a hole into our door, so when we found this company, we thought what a great idea! We purchased pet door and found installation very easy! If we can do it – anyone can install too! Very happy, it looks very nice in our home and our doggie uses it every day!”
Helen and John J, VIC
“I received my pet door insert today, such a great product! Installation was very easy and quick and my little Molly & Max loves going in & out, they learned instantly with couple of treats at start, as you can see from the photo. Thank you once again”
Jane Jacques, Geelong VIC
“I originally bought another cheaper medium pet door insert just little over a year ago and its all broken to pieces, terrible quality. I guess this is what happens when you pay cheaper….So this time I found Patiolink and purchased their medium door for my maltese dog. The quality is exceptional, i am so impressed. Its solid and I know this pet door will last me years to come. Thank you Patiolink for your great service and pet door. Very happy customer – forever!”
Jill Drake, Melbourne VIC
“Excellent service! I love your product!
Received it very fast, and my dogs learned to use it so fast too! Very happy – I will be recommending Patio Link to everyone!”
Lisa Lincoln, Bulleen VIC
“My Patio Link Pet Door Insert is excellent.
It arrived promptly, is very sturdy and excellent quality.
It was easy to install and our dog loves it.
Highly recommended!!”
Gary M, NSW
“We received our Large Patio Pet Door Today, super fast delivery. It was very quick and easy to install and our doggie Max learned how to use it instantly. I am so glad I found you guys, I am so pleased with this product! Thank you!”
Kelly Edwards, Caringbah NSW
“The best customer service I can recall for a very long time. So many other organisations could learn from Ivana and Patio Link. Ivana was outstanding making sure I received photos of the colours of doors in the warehouse, sent 2 videos to assist with install as I have a wooden door frame and even delivered the door to the delivery company to make sure it arrived this week. My little Honey had 2 seizures yesterday so I want her to be able to go outside when she feels like it and not wait for me to open the door. Ivana displayed so much care and empathy. Thank you Ivana and Patio Link.”
Gaynor Doreian
“I can’t thank Ivana enough. I ordered a door and it was damaged in transit. She promptly organised another one. She kept me updated throughout the process. Nothing seemed too much. The door is just what I needed. Would not hesitate to recommend x large door I got. Just trying to teach the dog how to use it.”
Claudine C
“Exceptional customer service from Ivana, very friendly, helpful and just as accommodating, especially when I received the door and realised I needed the larger size! Was no hassle to return and get the larger one posted. Thanks Ivana, so refreshing to deal with a company that values its customer service and satisfaction. Much appreciated and will have no hesitation in recommending to others! Thanks again :)”
“Well thought out piece of hardware, was pretty easy to install. We also bought an adapter plate so we could lock the screen door as well as the glass door, this bit was not hard to install, but a bit time consuming. The end product works exactly how we wanted it to. Before hand we bought a Bunnings one, it only works for a glass sliding door and also doesn’t fit as snug as this one.”
Darren S
“We bought a Patio Link Pet Door for our new puppy 3 years ago. Initially our LITTLE puppy had a problem pushing the flap open due to the magnets that keep it closed.For a short period I had it held upright,putting a light flyscreen in its place,helping her through the flap until all of a sudden she got the idea! Now she goes out in the middle of the night to relieve herself, so good!
The magnets are necessary to keep out unwanted & also strong winds opening it, but our little dog has no problems.
I highly recommend it to all our friends.”
Anne & Wes M.
“Fantastic service! We love your product! Was a pleasure to deal with your company!”
John S
“We purchased Patio Link custom Height pet door insert as our door is 2.7m tall. We ordered standard pet door insert with a window extension on top. Very fast and friendly service, we received our pet door insert within 5 days after placing an order. Looks great, very professional!”
Dean K
“Very pleased with our Pet Door Insert! Customer service was great, lady Ivana who assisted me was very friendly and provided me with so much information. I found installation very easy, quality is excellent and my two doggies learned so fast to use it! Thank you! I will recommend you guys to everyone!”
Brendon M
“Recommended by my dog trainer and got the Patio Link Pet Door for my two whippets on 08/11/15. Spoke to Ivana and met her father Ivan. They run their own family business and are really nice and helpful people. Impressed with Ivan’s patience and his down-to-the-details attitude towards his work. Sorry that he had to put up with both my puppies jumping all over him while he’s working & I had to lock them away eventually. It took longer than expected to install the door as my glass sliding door seems different from the normal ones, but Iven has been really patient and focused and he has done an amazing job. My puppies have started to use the pet door since last night so I don’t have to keep my sliding door open all the time for them to use the toilet outside. Very happy about their product and service & will definitely recommend to my friends without reservation.”
Sunny J
Sam Gouchi, Doncaster VIC
“I’ve purchased your Cat Window Insert and really love it! My husband installed it and my 2 cats are using it straight away! I love that I can control flap options too, its so easy!
Its a fantastic product and I strongly recommend it to everyone who has a cat and a sliding window! BEST CAT WINDOW! Thank you!”
Susan T
“Really great service from the team – they even shipped the dog door to Singapore for me. Cant thank the team enough for their service and quick turn around . Thank you”
Deborah Baker
“Super easy to install. Great quality and fast delivery. Now to train the puppy to use it! Thanks. Would definitely recommend”
Freya Cutelli
“My Cavalier King Charles puppy’s arrived 3 weeks ago and in downtown Penrith its freezing now, thank you Patio Pet Link Door foe saving us from freezing to death.”
Rhonda Lea Jones
“Great product and terrific service – could not ask for more. The dogs are using the door and seem to be fine with it. Many thanks!”
Jay O
“This is the ultimate pet door and worth every dollar I paid for it . It’s never opened under extreme weather conditions or let in any rain. It`s super easy to install and looks great and is of the highest quality material. It`s the only door that should be considered and it will be the last you`ll need to install.
Thank you so much to the team at Patio Link for a great product and excellent customer service.”
Debra Grice
“My dogs love your product!!!
Thank you!”
Anna J
“Wish I had purchased one years ago! Not only does my Patio Link door allow my dogs (Labrador Retriever) to bound in and out but my cat quickly worked out how to use it too! It is sturdy enough to cope with 30Kg dogs, but also ‘light’ enough for my 4Kg cat to push through. I highly recommend the Patio Link Pet Door insert for sliding doors.”
Jacqueline Worboys
“Recently installed pet door insert with adaptor for a glass (double glazed) sliding door plus fly screen slidings door. Understandable instructions with Youtube backup. Good quality material and very happy with result, so is Zoe the Poodle. Andrew W, Bathurst.”
Andy Wells
“Thank you patio link.
Both our medium & small dogs love the patio link dog door.
Your advice on – how – to – install the dog door & bracket.
Made the instillation easy.
Love the security of being able to lock the existing door into the patio link dog door…
Appreciate your assistance”
Belinda Krenz
“Great service and took just 5 minutes to fully fit.
Had some issues with regional courier delivery but Ivana sorted it all out, very happy with quality of door and service.”
Chris M
“I ordered a Patiolink pet door. The sales lady was extremely helpful.
The door arrived promptly and very good quality and size.
Excellent locking system and a great piece of mind knowing my cat is able to go Inside and outside when he needs to.”
Marisa Alo
“Excellent customer service! Ivana kindly exchanged door when I realised I had ordered wrong size. Our dog Max easily learnt how to use the door within a day and now can let himself in and out. Very happy!”
“I have just had a patio link door and a combination of a Catnip Enclosure installed yesterday by Werner.
He was amazing and so professional in his approach of setting up this for me. The patio link installed into my sliding door looks an A1 product and my cat took no time working out the best way to get through this door to his enclosure.
I will be recommending many folk who visit my villa on using this outstanding and wonderful product for their next project.
Many thanks to Werner for an amazing outcome for my cat Snowball.”
“Patio Link pet doors are great,they answered my questions friendly, quickly and thoroughly.Once purchased delivery was within 5 days,product is strong and good quality,door is close to the base so no jumping required. They even included training treats to get us started,so thoughtful,would highly recommend this product.”
Lisa M
“Very happy with your product and service! We purchased XL pet door insert for our Labrador, he is happy using it and its a delight to see him go inside and outside when he needs. Before I was always leaving my doors open, and used to have so many bugs go inside my home…..I am so relived I dont have to worry about that anymore and my doors are now locked and secure and my Max can still go in and out. Thank you!”
“Absolutely fantastic service by Ivana today. I don’t think I have experienced such fantastic customer service like that in my life. Extremely helpful, sent through videos on the doors/locks and was very polite and lovely. Thanks again for your help Ivana, will definitely be recommending you and Patio link to friends and family. Thanks again”
Rhys Aquilina
“Excellent service, I ordered the door midday on a Friday and it was delivered late afternoon the following Monday, very well done. I have just finished fitting the door and am very please with the quality and finish of the product, within 30 minutes the two Dachshunds are happily using it. The door was easy to fit with a few basic tools and between the written and video instructions all was explained.
I would recommend this product to anyone requiring a pet door.
One suggestion, it would be nice if the metal locking door was powder coated the same colour as the frame.”
Warren K
“Fast delivery, installed it today and looks great! Out Dog learned how to use it straight away! Thank you”
“Thanks for all the help and a solution to my problem.
Everything went smooth and looks great.
We can now leave Nelson our Boston terroir at home without and stress on him and ourselves.
We love it! Regards”
“2 years ago we purchased your White Large Patio Pet Door insert and adaptor and its been the best product we bought! Ive been recommending your product to all my friends and family who have a dog or a cat! Your pet door insert is the best quality Ive ever seen, and my dog loves it!”
Sandra B
“A big thank you to the fabulous team at Patio Link. We purchased our custom made Patio Link door 3 years ago but our beautiful rescue puppy grew much larger than anticipated and outgrew the original door. We contacted Patio Link to see if they could alter the existing door to make it larger and we also requested a fast turn around so our dog was not without the door for long. The team were very happy to help and the door was altered and ready for installation in less than a week. Our dog loves her new door and we once again were very impressed with the friendly, helpful team at Patio Link. It’s rare to deal with people these days who are so happy to help and whose response to all correspondence is so incredibly fast and helpful.
Thanks Patio Link!”
Kylie P
“Fantastic product, great service! Thank you”
Rachel T